Burglary & Panic Alarms

Fast and effective alarm handling thanks to automation, prioritization and integration with various technologies.

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Efficiency You will like it

Efficiency is key in alarm handling. Speed, convenience, and correctness affect the quality of service and optimal costs in the monitoring stations.

Safestar monitoring station is a convenient and safe solution. It allows you to handle a wide range of alarms and technical signals. We created it using the latest cloud technology, enabling you to use it directly in your web browser without installing additional programs.

Main benefits

Multiple protocols and transmission methods

In Safestar, alarms can be received in many ways, via different alarm transmission paths using different protocols.
We can connect both modern control panels and alarm transmitters using IP protocols, as well as transmitters operating in GSM SMS standards, but also radio or telephone/analog devices via RS232 / TCPIP converters.

Standardization and prioritization of alarm handling.

All alarm events, regardless of their source, are handled according to a uniform standard, which everyone can adapt to their own needs. This also includes video alarms generated by AI video analytics. This significantly facilitates the work of operators and increases the quality of services provided and reduces personnel costs.

Multi users and multi sites

The system is designed so that different user groups in different locations can handle the same groups or types of alarms. This gives enormous freedom when creating dedicated services and scale businesses and also introduces the possibility of handling alarms by temporary operators working remotely.

Intelligent alarm grouping

Alarm systems and video analytics can generate many similar alarms related to a single event. Safestar can intelligently group these types of alarms into one consolidated event, which the operator then handles. This significantly reduces the number of clicks needed to handle real security incidents, speeding up the response and the entire process.

How does it work?

Extremely useful for professionals

Large databases’ easy management

The system has many mechanisms that facilitate the management of large amounts of data. Starting with multidimensional grouping of objects, through granting appropriate access to operators, and ending with assignment to specific services.

Advanced management of intervention groups

Working with intervention groups becomes much easier when this process is automated. Dedicated functions available directly from the alarm console and the Patrol 3 mobile application make sending interventions faster and supervision of their work, arrival times, etc. more effective.

Multi-level procedures for handling alarms.

Each alarm can have additional procedures assigned to it to be performed by the operator or intervention group at the scene of the event. Additionally, the ability to assign tasks to the operator means that the operator cannot miss the need to perform some action specified in the procedures.

All voice conection from one place

Directly from the alarm console, the operator can initiate and conduct telephone conversations and deliver announcements via loudspeakers. This is possible thanks to the VoIP server that is part of the system. It is also worth noting that the system automatically records all conversations and the call log is easily accessible.

We integrate what is needed and useful.

For us, integrations are not a marketing technique used to promote our brand. We believe that integrations should bring real benefits to users and be cyber-safe. If you need specific integrations that we do not have in the system, we will prepare them for you.

API’s, SIP and other ways to remote control

The possibility of operator interaction and remote operation such as arming and disarming the system, switching on a relay or opening a gate is an important element in modern protection services. At Safestar we have everything you need to remotely run the most important functions of the systems on the facility.

Frequently asked questions:

We kindly answered any questions regarding payment.

What types of events can the Safestar system handle?

Safestar supports all events, including burglaries, fires, robberies, medical incidents, and technical issues such as power outages. This ensures comprehensive safety monitoring and quick responses to any situation.

Does the system support alarm panels using SIA or ContactID protocols?

Safestar fully integrates with alarm panels that use SIA and ContactID protocols. This allows you to seamlessly connect your devices and enjoy reliable data transmission.

Does Safestar support radio receivers?

Yes, you can connect radio receivers such as Visonic or KP to the system. This provides greater flexibility in adapting the monitoring to your needs.

Can telephone line receivers be connected to the system?

Safestar supports telephone line receivers, including models like Ademco, SurGard, and Visonic. This ensures smooth integration of traditional alarm technologies into a modern system.

Can I assign different procedures to different events?

Safestar allows assigning dedicated procedures to various types of events. This ensures that every situation is handled quickly and according to specific rules.

Can different procedures be assigned to object groups?

In Safestar you can customize procedures to meet the needs of various object groups. This provides even greater personalization of the system and more effective event management.

Can I remotely arm alarm panels?

Safestar enables remote arming of selected alarm panels. This convenient feature provides greater control and saves time.

What types of alarm transmitters does the system support?

Safestar supports various types of transmitters, such as GSM/SMS, GPRS, and ETHM. This ensures reliable communication regardless of the chosen technology.