Residences
Monitoring and protection of houses, apartments and summer cottages combined with personal monitoring of the family.
Does it still make sense?
Does a monitoring service for residences provided by a security company still make sense in the era of smart homes and self-monitoring through mobile apps?
While self-monitoring offers flexibility and convenience, professional monitoring services bring unique advantages that can complement or enhance smart home setups.
Six advantages of professional monitoring services that can persuade your clients.
Security companies provide continuous monitoring, even when you’re asleep, busy, or in a location with limited connectivity. This ensures that emergencies are addressed promptly without relying solely on your availability or awareness.
It might be difficult for a homeowner to react appropriately or communicate effectively with emergency services in high-stress situations, such as a home invasion. Monitoring centres can handle these scenarios more objectively.
False alarms can be a significant issue in self-monitored systems, leading to frustration and desensitization. Security companies have proven methods to verify alarms, reduce false alerts, and prioritise genuine threats.
Professional systems often have fail-safes like cellular backup or dedicated communication channels that ensure uninterrupted service, even during power outages or internet disruptions. Self-monitoring apps may rely on your home’s Wi-Fi, which could be compromised during an emergency.
If you’re travelling or unable to monitor your home actively, professional service ensures your property remains protected, providing peace of mind.
You can offer sophisticated features like integrated fire, flood, and carbon monoxide monitoring, which may not be part of standard DIY smart home setups.
Do something that will surprise even your biggest competition.
How Safestar can help you?
Technical standardization
The introduction of appropriate technical standardization in the process of monitoring homes allows for its acceleration and reduction of related costs. In Safestar you can create defined signal dictionaries and a number of other configurations that you will not have to set from scratch every time.
Process automation
The only way to achieve profitability on large alarm monitoring for a large number of facilities is to properly automate the customer service process, service configuration and then its execution. It is also best for as many activities as possible to be performed automatically or by the end customer. With Safestar you can achieve this easily.

Let your clients see The Security.
Give them Safestar GO.
Once, one of the senior owners of a security company in Poland said: “Don’t underestimate mobile applications in security; they allow customers to see the security they buy from us.”
However, stop offering an application everyone can download with the purchased camera or alarm panel. In that case, you should provide a personalized and dedicated application integrated with your services. SafestarGo is the application you need to provide customers.